In order to build strong relationships between publishers/advertisers on the one side and ZEYDOO on the other side and to make the payment process transparent, we apply the KYC process.
KYC is an acronym for "Know Your Customer", a term used for the customer identification process. The KYC procedure includes providing documents to determine the true identity and beneficial ownership of the account. This procedure is required by international business standards and helps to make communication in terms of legal and financial issues easier.
How to complete the verification
When verification is required, you will see a corresponding notification in your Zeydoo account. To complete it:
Log in to your Zeydoo account and click "Verify my identity" on the notification.
Upload the requested documents directly on the platform: a state-issued ID, the info about your payment account linked to your Zeydoo account, or any additional info that might be deemed relevant.
Please make sure that the information you provide is correct. The information you submit will be verified within 5-7 business days, so we highly recommend completing the verification about 14 days before the payment due date.
Additional verification with Sumsub
In some cases, an additional identity check via our verification partner Sumsub may be required. You can read more about this process in our article.
According to our Terms and Conditions, in certain cases we may request documents confirming your identity and payment details. More info can be found in the ZEYDOO Affiliate Agreement (clause 6.7).
The KYC procedure fully complies with the GDPR rules. The full description of the Privacy Policy is here.
If you have any questions, you may contact our Support team via live chat in your account or e-mail support@zeydoo.com